General Information
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Refund Policy
We strive to ensure customer satisfaction with all advisory services and digital products. However, we adhere to the following refund terms:
Digital Tools/Downloads: Once purchased or downloaded, digital products (Excel calculators, eBooks, forms, etc.) are non-refundable.
Advisory/Consulting Services: Refunds for consulting services may be considered only if:
The service was not delivered as agreed in the defined scope.
A written cancellation is requested before service initiation.
Refund Processing: Approved refunds (if any) will be processed within 7–10 working days to the original payment method.
Non-Refundable Items:
Subscription fees
Services rendered in part or full
Administrative charges, if applicable